Identified - In case you are experiencing issues with order update on your Shopify store, please follow these instructions:
- Go to Connections > Marketplace, look for the Shopify connection in the list of connected marketplaces and click on Edit.
- Click on "Refresh Shopify Permissions" in the top left.
- After redirecting to Shopify, click Update.
- Repeat the above steps for all existing Shopify connections.
Feb 03, 2025 - 10:07 CET
- Go to Connections > Marketplace, look for the Shopify connection in the list of connected marketplaces and click on Edit.
- Click on "Refresh Shopify Permissions" in the top left.
- After redirecting to Shopify, click Update.
- Repeat the above steps for all existing Shopify connections.
Feb 03, 2025 - 10:07 CET
Identified - Please be aware that there is currently an issue with the Royal Mail query interface, which is affecting the ability to retrieve tracking data for new shipments
Royal Mail modified their API interface on November 11 without prior notice, which has caused this disruption.
API calls may not return tracking data as expected.
We sincerely apologize for the inconvenience this has caused and understand the impact this may have on your operations
Nov 13, 2024 - 09:18 CET
Royal Mail modified their API interface on November 11 without prior notice, which has caused this disruption.
API calls may not return tracking data as expected.
We sincerely apologize for the inconvenience this has caused and understand the impact this may have on your operations
Nov 13, 2024 - 09:18 CET
ShippyPro
Operational
ShippyPro Portal
Operational
ShippyPro API
Operational
ShippyPro CDN
Operational
ShippyPro Feedback
Operational
ShippyPro Returns
Operational
ShippyPro Tracking
Operational
ShippyPro Ship & Collect
Operational
ShippyPro Mobile Notifications
Operational
ShippyPro Analytics
Operational
Carriers
Major Outage
Arrow
Operational
Asendia
Operational
ATPost
Operational
B2CEurope
Operational
BARTOLINI
Operational
BDM
Operational
Boxberryv2
Operational
Bpost
Operational
BRT
Operational
CanadaPost
Operational
CeskaPosta
Operational
Chronopost
Operational
ChronopostPortugal
Operational
ColisPrivev2
Operational
ColisPriveC2C
Operational
Colissimo
Operational
CollectPlus
Operational
Correos
Operational
CorreosExpress
Operational
CTT
Operational
Cycleon
Operational
Dachser
Operational
DBSchenkerFr
Operational
Delivengo
Operational
DeutschePost
Operational
DHLEasyReturn
Operational
DHLeCommerceUSA
Operational
DHLeCommerceThailand
Major Outage
DHLeCommerceUK
Operational
DHLParcel
Operational
DHLParcelIberiav2
Operational
DHLParcelNL
Operational
DHLParcelPL
Operational
DHLParcelUK
Operational
DPD
Operational
DPDCroatia
Operational
DPDFrance
Operational
DPDLocal
Operational
DPDNL
Partial Outage
DPDSvolenia
Operational
DPDUK
Operational
DPDBE
Operational
DPDEE
Operational
DPDCZ
Operational
DPDHU
Operational
DPDLT
Operational
DPDLV
Operational
Envialia
Operational
Estafeta
Operational
ExpressOne
Operational
EvriInternational
Operational
Fastway
Operational
FEDEX
Operational
FedExv2
Operational
Geodis
Operational
GLS
Operational
GLSEE
Operational
GLSFrance
Operational
GLSItaly
Operational
GLSPortugal
Operational
GLSSpain
Operational
GLSUS
Operational
GO
Operational
GoldEkspres
Operational
GSO
Operational
Hermes
Operational
HermesDEv2
Operational
HRParcel
Operational
InPost
Operational
InPostPL
Operational
ISSParcels
Operational
KerryExpress
Operational
KerryLogistics
Operational
Koiki
Operational
Kronos
Operational
KTO
Operational
LandmarkGlobalBpost
Operational
LettreSuivie
Operational
LiccardiTrasporti
Operational
LietuvosPastas
Operational
MailAlliance
Operational
Mercitalia
Operational
MondialRelay
Operational
MRW
Operational
MyDHL
Operational
MyGLSEE
Operational
Nacex
Operational
NovaPoshta
Operational
Omest
Operational
OrangeDS
Operational
OrlenPaczka
Operational
P2P
Operational
Paack
Operational
Packeta
Operational
Palletwaysv2
Operational
ParcelForce
Operational
ParcelPakket
Operational
PonyExpress
Operational
PosteDeliveryBusiness
Operational
PostNord
Operational
PPL
Operational
QatarPost
Operational
QuiqUp
Operational
RapidExpress
Operational
RelaisColis
Operational
RoyalMail
Operational
RussianPost
Operational
Sagawa
Operational
Sailpost
Operational
SDA
Operational
Sending
Operational
Seur
Operational
SFExpressv2
Operational
Shipa-Delivery
Partial Outage
Siusk24
Operational
SkyNet
Operational
SlovakParcelService
Operational
Speedex
Operational
Speedy
Operational
SpringXBS
Operational
Stef
Operational
SwissPost
Partial Outage
Tipsa
Partial Outage
TNTExpress
Degraded Performance
TNTFrance
Partial Outage
TNTItaly
Degraded Performance
UKMail
Operational
UPS
Operational
UPSTurkey
Operational
UrgentCargus
Operational
USPS
Operational
Vasp
Operational
Yamato
Operational
Yodel
Operational
Wora
Operational
ZalandoShipping
Operational
FERCAMv2
Operational
Delnext
Operational
DHLConnect
Operational
WMGDelivery
Operational
EvriClassic
Operational
UPSv2
Operational
AmazonShipping
Operational
Seurv2
Operational
ARAMEX
Operational
AustraliaPostv2
Operational
SwissPostInternational
Operational
Globale
Operational
AMFv2
Operational
AnPost
Operational
POSTEITALIANE
Operational
DpdPoland
Operational
YurticiKargo
Operational
Chronopostv2
Operational
Generic
Operational
DPDCZv2
Operational
TNTExpressAustralia
Operational
GlsPl
Operational
MagyarPosta
Operational
POSTNL
Operational
FERCAM
Operational
USPSv2
Operational
InPostItalia
Operational
POSTA1
Operational
Unifaun
Operational
SanMarinoMailv2
Operational
Ciblex
Partial Outage
NESeCommerceSwissPost
Operational
DPDSlovenia
Operational
Glovov2
Major Outage
DHLExpress
Operational
FEDEXSameDayCity
Operational
Geodisv2
Operational
LettreSuivieAffranchissement
Operational
MaerskEDeliveryFinalMile
Operational
SamedayBG
Operational
FBAv2
Operational
UPSHC
Operational
MyDHLBBX
Operational
FanCourier
Operational
Dachserv2
Operational
SailPost
Operational
EarlyBird
Operational
DPDPortugal
Operational
Dao
Operational
DPDAustria
Operational
GLSShipIT
Operational
Posti
Operational
NoLimit
Operational
Marketplaces
Operational
Amazon
Operational
3dChart
Operational
AliExpress
Operational
Auchan
Operational
BackMarket
Operational
BeezUP
Operational
BigCartel
Operational
BigCommerce
Operational
BOLv2
Operational
Bricoprivè
Operational
ChannelAdvisor
Operational
Darty
Operational
eBay
Operational
Ecwid
Operational
ElCorteIngles
Operational
ePrice
Operational
Etsy
Operational
Fnac
Operational
GrouponGoods
Operational
Holded
Operational
IBS
Operational
Lengow
Operational
Mago
Operational
ManoMano
Operational
OnBuy
Operational
Oxatis
Operational
Pixmania
Operational
PriceMinister
Operational
RealDe
Operational
Refurbed
Operational
SecretSales
Operational
ShowroomPrive
Operational
Spartoo
Operational
Storeden
Operational
Swell
Operational
TradeGecko
Operational
Ubaldi
Operational
Walmart
Operational
WiziShop
Operational
Worten
Operational
Conforama
Operational
Discogs
Operational
Weebly
Operational
Carrefour
Operational
Cdiscount
Operational
Shopify
Operational
Katana
Operational
PrestaShop
Operational
Magento
Operational
Other
Operational
eDock
Operational
PrintNode
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
MyDPD shipping platform scheduled maintenance Mar 29, 2025 17:00-17:30 CET
Scheduled -
We want you to be aware so you can plan your operation around this as MyDPD and web functions will be intermittently unavailable during this time.
Mar 28, 2025 - 16:51 CET
Mar 28, 2025 - 16:51 CET
Deutsche Post International scheduled maintenance Mar 30, 2025 08:00-10:00 CEST
Affected services:
Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International
Planned maintenance work with temporarily impairment of the service.
Posted on Mar 24, 2025 - 08:03 CET
Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International
Planned maintenance work with temporarily impairment of the service.
Posted on Mar 24, 2025 - 08:03 CET
Hermes scheduled maintenance Apr 1, 2025 22:15-23:45 CEST
Hermes will perform a scheduled maintenance
Service under maintenance:
Hermes Shipping Interface (HSI)
Hermes Shipping Client (HSC)
Service Impacts:
The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Posted on Mar 19, 2025 - 13:04 CET
Service under maintenance:
Hermes Shipping Interface (HSI)
Hermes Shipping Client (HSC)
Service Impacts:
The affected services will not be available during the maintenance window. That means you will not be able to create shipments or request tracking information. Due to the maintenance all access and refresh tokens will lose their validity, therefore a re-authentication is required after the maintenance window.
Posted on Mar 19, 2025 - 13:04 CET