Monitoring - We are aware that some orders processed with the old UPS integration received a 429 error in return. Please note that the UPS v1 integration is deprecated and no longer supported. To resolve the issue and ensure service continuity, you must create a new connection using the UPS v2 integration, which refers to a more recent and stable environment.
Aug 22, 2025 - 12:27 CEST
Identified - We are currently receiving from UPS labels with severed characters on the bottom. We have contacted the carrier and they are working to fix the issue as soon as possible.
Jul 22, 2025 - 14:52 CEST
Identified - We would like to inform you that Royal Mail's official tracking service is experiencing intermittent disruptions, which result in failed tracking requests. For urgent tracking needs, please check the status of relevant orders directly on Royal Mail's official website: https://www.royalmail.com/
Jun 11, 2025 - 08:49 CEST
Deutsche Post will perform a scheduled maintenance. During the maintenance all services will be temporarily unavailable. Posted on
Sep 15, 2025 - 09:08 CEST
Deutsche Post will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Parcel Germany (DHL) │ Shipment tracking API │ Shipment tracking API (cig.dhl.de) │ Shipment tracking API (nolp.dhl.de) Posted on
Sep 16, 2025 - 09:04 CEST
Deutsche Post will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de) Posted on
Sep 16, 2025 - 09:06 CEST
Resolved -
The carrier has resolved the issue on their server. All the labels are now available
Sep 16, 10:29 CEST
Identified -
SDA is currently out of service. The label creation remains in "In progress". We contacted the carrier to get more information, and we will give you new updates as soon as possible.
Sep 15, 15:33 CEST
Completed -
The scheduled maintenance has been completed.
Sep 11, 06:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 05:00 CEST
Scheduled -
Deutsche Post will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Parcel Germany (DHL) │ Returns API │ Returns international (api-eu.dhl.com) │ Returns international (cig.dhl.de)
Sep 4, 09:06 CEST
Completed -
The scheduled maintenance has been completed.
Sep 10, 08:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 CEST
Scheduled -
Deutsche Post will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International
Sep 3, 09:04 CEST
Completed -
The scheduled maintenance has been completed.
Sep 7, 09:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 08:00 CEST
Scheduled -
Deutsche Post will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Deutsche Post International │ Customer Portal - Deutsche Post International │ Shipping API - Deutsche Post International │ Tracking API - Deutsche Post International
Sep 1, 09:08 CEST