Identified - We have found an issue with some Poste Delivery Business orders, for which the shipment gets created but the label returns error "FPDF error: Unable to find pointer to xref table" when the print command is sent. We have reached out to the carrier to investigate, we will update you as soon as we receive further information.
Jun 30, 2025 - 11:56 CEST
Identified - We would like to inform you that Royal Mail's official tracking service is experiencing intermittent disruptions, which result in failed tracking requests. For urgent tracking needs, please check the status of relevant orders directly on Royal Mail's official website: https://www.royalmail.com/
Jun 11, 2025 - 08:49 CEST
RoyalMail will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Label and manifest generation Posted on
Jun 25, 2025 - 09:19 CEST
As part of ongoing improvements, we will be performing a scheduled upgrade of our database infrastructure. During this time, all ShippyPro services will be temporarily unavailable.
This maintenance is necessary to ensure continued performance, scalability, and reliability across our platform. Posted on
Jun 20, 2025 - 16:25 CEST
Completed -
The scheduled maintenance has been completed.
Jul 5, 17:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 17:00 CEST
Scheduled -
DPD will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Label generation
Jul 4, 17:34 CEST
Completed -
The scheduled maintenance has been completed.
Jun 28, 18:15 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 17:00 CEST
Scheduled -
DPD will perform a scheduled maintenance. During the maintenance the following services will be unavailable: label generation
Jun 27, 15:31 CEST
Resolved -
The carrier is now completely operational again. Now the rates would appears as usual.
Jun 27, 09:44 CEST
Monitoring -
We deployed a solution to fix the error. Now the rates you should appears as usual. We will keep on monitoring the situation
Jun 26, 18:00 CEST
Identified -
We are currently not receiving rates from TNT italy. We are currently investigating the issue and we will give you new updates as soon as possible.
Jun 26, 11:51 CEST
Completed -
The scheduled maintenance has been completed.
Jun 26, 23:00 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 CEST
Scheduled -
Deutsche Post will perform a scheduled maintenance. During the maintenance the following services will be unavailable: Shipment Tracking - Unified
Jun 25, 12:29 CEST
Resolved -
This incident has been resolved.
Jun 26, 11:43 CEST
Investigating -
We are currently not receiving rates from TNT italy. We are currently investigating the issue and we will give you new updates as soon as possible.
Jun 26, 11:36 CEST
Resolved -
The carrier is now operational again. In case you still have some orders in error, reelaborate them to obtain the shipping labels.
Jun 26, 09:07 CEST
Identified -
The carrier confirmed that they have an issue on their servers. They are working to deploy a fix as soon as possible.
Jun 24, 12:52 CEST
Resolved -
This incident has been resolved.
Jun 23, 14:31 CEST
Update -
We have detected a slowdown in the creation of SDA labels - We have reached out with the carrier to investigate further and will let you know as soon as we receive further information.
Jun 19, 17:54 CEST
Identified -
We have detected a slowdown in the creation of SDA labels - We have reached out with the carrier to investigate further and will let you know as soon as we receive further information.
Jun 19, 17:54 CEST