Investigating - PonyExpress is partially out of service.
The label creation may be returning the error "An error occurred while processing your shipment. Please try again later.". or "Failed Sending HTTP SOAP request"

We contacted the carrier to get more information, and we will give you new updates as soon as possible.

Jul 15, 2024 - 10:27 CEST
Identified - DelNext is currently performing a server migration.
They are experiencing some unexpected issues that are affecting their API functionality. As a result, you may encounter difficulties placing orders via the API. They are working to resolve this issue as quickly as possible.
We will update you as soon as the issue is resolved.

Jul 15, 2024 - 09:20 CEST
Identified - Vi informiamo che, a causa di difficoltà operative nell’Area di Cogne, potranno riscontrarsi dei rallentamenti nelle attività.
BRT ha attuato tutte le misure possibili per contenere i disagi.

Jul 03, 2024 - 16:05 CEST
ShippyPro Operational
90 days ago
99.99 % uptime
Today
ShippyPro Portal Operational
90 days ago
100.0 % uptime
Today
ShippyPro Website Operational
90 days ago
100.0 % uptime
Today
ShippyPro API Operational
90 days ago
100.0 % uptime
Today
ShippyPro CDN Operational
90 days ago
100.0 % uptime
Today
ShippyPro Feedback Operational
90 days ago
99.99 % uptime
Today
ShippyPro Returns Operational
90 days ago
100.0 % uptime
Today
ShippyPro Tracking Operational
90 days ago
100.0 % uptime
Today
ShippyPro Maps Operational
90 days ago
100.0 % uptime
Today
ShippyPro Mobile Notifications Operational
90 days ago
100.0 % uptime
Today
Carriers Major Outage
90 days ago
97.68 % uptime
Today
Amazon EU (FBA, Merchant Fulfilment, Shipping) Operational
90 days ago
100.0 % uptime
Today
Amazon FE (FBA, Merchant Fulfilment, Shipping) Operational
90 days ago
100.0 % uptime
Today
Amazon NA (FBA, Merchant Fulfilment, Shipping) Operational
90 days ago
100.0 % uptime
Today
Aramex Operational
90 days ago
99.65 % uptime
Today
Arrow Operational
90 days ago
100.0 % uptime
Today
Asendia Operational
90 days ago
100.0 % uptime
Today
ATPost Operational
90 days ago
99.97 % uptime
Today
B2CEurope Operational
90 days ago
100.0 % uptime
Today
Bartolini Operational
90 days ago
100.0 % uptime
Today
BDM Operational
90 days ago
99.99 % uptime
Today
Boxberry Operational
90 days ago
99.83 % uptime
Today
BPost Operational
90 days ago
100.0 % uptime
Today
BRT Degraded Performance
90 days ago
98.79 % uptime
Today
CanadaPost Operational
90 days ago
100.0 % uptime
Today
Ceska Posta Operational
90 days ago
99.5 % uptime
Today
Chronopost Operational
90 days ago
99.99 % uptime
Today
ChronopostPortugal Operational
90 days ago
99.82 % uptime
Today
ColisPrive Operational
90 days ago
99.99 % uptime
Today
Colis Prive C2C Operational
90 days ago
99.89 % uptime
Today
Colissimo Operational
90 days ago
100.0 % uptime
Today
CollectPlus Operational
90 days ago
100.0 % uptime
Today
Correos Operational
90 days ago
99.99 % uptime
Today
CorreosExpress Operational
90 days ago
99.92 % uptime
Today
CTT Operational
90 days ago
98.9 % uptime
Today
Cycleon Operational
90 days ago
100.0 % uptime
Today
Dachser Operational
90 days ago
99.77 % uptime
Today
DBSchenkerFr Operational
90 days ago
99.98 % uptime
Today
Delivengo Operational
90 days ago
100.0 % uptime
Today
DeutschePost Operational
90 days ago
100.0 % uptime
Today
DHLEasyReturn Major Outage
90 days ago
0.85 % uptime
Today
DHLeCommerceUSA Operational
90 days ago
100.0 % uptime
Today
DHL eCommerce Thailand Operational
90 days ago
99.98 % uptime
Today
DHL eCommerce UK Operational
90 days ago
99.99 % uptime
Today
DHLParcel Operational
90 days ago
100.0 % uptime
Today
DHLParcelIberiav2 Operational
90 days ago
100.0 % uptime
Today
DHLParcelNL Operational
90 days ago
100.0 % uptime
Today
DHLParcelPL Operational
90 days ago
100.0 % uptime
Today
DHLParcelUK Operational
90 days ago
99.99 % uptime
Today
DPD Operational
90 days ago
99.84 % uptime
Today
DPDCroatia Operational
90 days ago
99.86 % uptime
Today
DPDFrance Operational
90 days ago
100.0 % uptime
Today
DPDLocal Operational
90 days ago
100.0 % uptime
Today
DPDNL Operational
90 days ago
99.69 % uptime
Today
DPDPoland Operational
90 days ago
100.0 % uptime
Today
DPDSvolenia Operational
90 days ago
100.0 % uptime
Today
DPDUK Operational
90 days ago
100.0 % uptime
Today
DPDBE Operational
90 days ago
100.0 % uptime
Today
DPDEE Operational
90 days ago
100.0 % uptime
Today
DPDCZ Operational
90 days ago
99.82 % uptime
Today
DPDHU Operational
90 days ago
99.94 % uptime
Today
DPDLT Operational
90 days ago
100.0 % uptime
Today
DPDLV Operational
90 days ago
100.0 % uptime
Today
Envialia Operational
90 days ago
99.99 % uptime
Today
Estafeta Operational
90 days ago
100.0 % uptime
Today
ExpressOne Operational
90 days ago
99.78 % uptime
Today
Evri International Operational
90 days ago
99.99 % uptime
Today
Fastway Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
99.99 % uptime
Today
FedEx v2 Operational
90 days ago
100.0 % uptime
Today
Geodis Operational
90 days ago
100.0 % uptime
Today
Glovo Operational
90 days ago
100.0 % uptime
Today
GLS Operational
90 days ago
99.95 % uptime
Today
GLSEE Operational
90 days ago
100.0 % uptime
Today
GLSFrance Operational
90 days ago
99.99 % uptime
Today
GLSItaly Operational
90 days ago
100.0 % uptime
Today
GLSPl Operational
90 days ago
100.0 % uptime
Today
GLSPortugal Operational
90 days ago
99.99 % uptime
Today
GLSSpain Operational
90 days ago
99.99 % uptime
Today
GLS US Operational
90 days ago
100.0 % uptime
Today
GO Operational
90 days ago
100.0 % uptime
Today
GoldEkspres Operational
90 days ago
100.0 % uptime
Today
GSO Operational
90 days ago
100.0 % uptime
Today
Hermes Operational
90 days ago
100.0 % uptime
Today
HermesDEv2 Operational
90 days ago
100.0 % uptime
Today
HRParcel Operational
90 days ago
99.96 % uptime
Today
InPost Operational
90 days ago
100.0 % uptime
Today
InPost PL Operational
90 days ago
100.0 % uptime
Today
ISSParcels Operational
90 days ago
100.0 % uptime
Today
KerryExpress Operational
90 days ago
99.99 % uptime
Today
KerryLogistics Operational
90 days ago
96.16 % uptime
Today
Koiki Operational
90 days ago
100.0 % uptime
Today
Kronos Operational
90 days ago
100.0 % uptime
Today
KTO Major Outage
90 days ago
0.85 % uptime
Today
LandmarkGlobal - Bpost Operational
90 days ago
100.0 % uptime
Today
LettreSuivie Operational
90 days ago
100.0 % uptime
Today
LiccardiTrasporti Major Outage
90 days ago
0.85 % uptime
Today
LietuvosPastas Operational
90 days ago
100.0 % uptime
Today
MailAlliance Operational
90 days ago
99.99 % uptime
Today
Mercitalia Operational
90 days ago
100.0 % uptime
Today
MondialRelay Operational
90 days ago
99.9 % uptime
Today
MRW Operational
90 days ago
99.94 % uptime
Today
MyDHL Operational
90 days ago
100.0 % uptime
Today
MyGLSEE Operational
90 days ago
100.0 % uptime
Today
myHermes Operational
90 days ago
100.0 % uptime
Today
Nacex Operational
90 days ago
99.99 % uptime
Today
NovaPoshta Operational
90 days ago
100.0 % uptime
Today
Omest Operational
90 days ago
100.0 % uptime
Today
OrangeDS Operational
90 days ago
99.67 % uptime
Today
OrlenPaczka Operational
90 days ago
99.99 % uptime
Today
P2P Operational
90 days ago
100.0 % uptime
Today
Paack Operational
90 days ago
100.0 % uptime
Today
Packeta Operational
90 days ago
99.99 % uptime
Today
Palletways Operational
90 days ago
100.0 % uptime
Today
ParcelForce Operational
90 days ago
100.0 % uptime
Today
ParcelPakket Operational
90 days ago
99.99 % uptime
Today
PonyExpress Partial Outage
90 days ago
96.05 % uptime
Today
Posta1 Operational
90 days ago
100.0 % uptime
Today
PosteItaliane Operational
90 days ago
99.49 % uptime
Today
PosteDeliveryBusiness Operational
90 days ago
100.0 % uptime
Today
PostNL Operational
90 days ago
100.0 % uptime
Today
PostNord Operational
90 days ago
100.0 % uptime
Today
PPL Operational
90 days ago
100.0 % uptime
Today
QatarPost Operational
90 days ago
99.98 % uptime
Today
QuiqUp Operational
90 days ago
100.0 % uptime
Today
RapidExpress Operational
90 days ago
100.0 % uptime
Today
RelaisColis Operational
90 days ago
99.93 % uptime
Today
RoyalMail Operational
90 days ago
100.0 % uptime
Today
RussianPost Operational
90 days ago
100.0 % uptime
Today
Sagawa Operational
90 days ago
100.0 % uptime
Today
Sailpost Operational
90 days ago
99.95 % uptime
Today
SanMarinoMail Operational
90 days ago
99.45 % uptime
Today
SDA Operational
90 days ago
99.48 % uptime
Today
Sending Operational
90 days ago
100.0 % uptime
Today
Seur Operational
90 days ago
100.0 % uptime
Today
SFExpressv2 Operational
90 days ago
100.0 % uptime
Today
Shipa-Delivery Operational
90 days ago
100.0 % uptime
Today
Siusk24 Operational
90 days ago
99.94 % uptime
Today
SkyNet Operational
90 days ago
99.88 % uptime
Today
SlovakParcelService Operational
90 days ago
99.97 % uptime
Today
Speedex Operational
90 days ago
99.99 % uptime
Today
Speedy Operational
90 days ago
100.0 % uptime
Today
SpringXBS Operational
90 days ago
99.95 % uptime
Today
Stef Operational
90 days ago
99.9 % uptime
Today
SwissPost Operational
90 days ago
100.0 % uptime
Today
Tipsa Operational
90 days ago
100.0 % uptime
Today
TNTExpress Operational
90 days ago
100.0 % uptime
Today
TNTFrance Operational
90 days ago
99.99 % uptime
Today
TNTItaly Operational
90 days ago
97.83 % uptime
Today
UKMail Operational
90 days ago
100.0 % uptime
Today
UniFaun Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
UPSTurkey Operational
90 days ago
99.89 % uptime
Today
UrgentCargus Operational
90 days ago
100.0 % uptime
Today
USPS Operational
90 days ago
99.72 % uptime
Today
Vasp Operational
90 days ago
100.0 % uptime
Today
Yamato Operational
90 days ago
100.0 % uptime
Today
Yodel Operational
90 days ago
100.0 % uptime
Today
Wora Operational
90 days ago
99.99 % uptime
Today
Zalando Shopping Operational
90 days ago
100.0 % uptime
Today
FERCAM v2 Major Outage
90 days ago
68.12 % uptime
Today
Delnext Degraded Performance
90 days ago
96.18 % uptime
Today
DHL Connect Operational
90 days ago
99.99 % uptime
Today
Marketplaces Major Outage
90 days ago
95.94 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
3dChart Operational
90 days ago
100.0 % uptime
Today
AliExpress Operational
90 days ago
100.0 % uptime
Today
Auchan Operational
90 days ago
100.0 % uptime
Today
BackMarket Operational
90 days ago
100.0 % uptime
Today
BeezUP Operational
90 days ago
100.0 % uptime
Today
BigCartel Operational
90 days ago
100.0 % uptime
Today
BigCommerce Operational
90 days ago
100.0 % uptime
Today
BOLv2 Operational
90 days ago
100.0 % uptime
Today
Bricoprivè Operational
90 days ago
100.0 % uptime
Today
ChannelAdvisor Operational
90 days ago
100.0 % uptime
Today
Darty Major Outage
90 days ago
0.85 % uptime
Today
eBay Operational
90 days ago
100.0 % uptime
Today
Ecwid Operational
90 days ago
100.0 % uptime
Today
ElCorteIngles Operational
90 days ago
100.0 % uptime
Today
ePrice Operational
90 days ago
100.0 % uptime
Today
Etsy Operational
90 days ago
100.0 % uptime
Today
Fnac Operational
90 days ago
100.0 % uptime
Today
GrouponGoods Operational
90 days ago
100.0 % uptime
Today
Holded Operational
90 days ago
100.0 % uptime
Today
IBS Operational
90 days ago
100.0 % uptime
Today
Lengow Operational
90 days ago
100.0 % uptime
Today
Mago Operational
90 days ago
100.0 % uptime
Today
ManoMano Operational
90 days ago
100.0 % uptime
Today
OnBuy Operational
90 days ago
100.0 % uptime
Today
Oxatis Operational
90 days ago
99.99 % uptime
Today
Pixmania Operational
90 days ago
100.0 % uptime
Today
PriceMinister Operational
90 days ago
99.9 % uptime
Today
RealDe Operational
90 days ago
100.0 % uptime
Today
Refurbed Operational
90 days ago
100.0 % uptime
Today
SecretSales Operational
90 days ago
100.0 % uptime
Today
ShowroomPrive Operational
90 days ago
100.0 % uptime
Today
Spartoo Operational
90 days ago
99.99 % uptime
Today
Storeden Operational
90 days ago
100.0 % uptime
Today
Swell Operational
90 days ago
100.0 % uptime
Today
TradeGecko Major Outage
90 days ago
0.85 % uptime
Today
Ubaldi Operational
90 days ago
100.0 % uptime
Today
Walmart Operational
90 days ago
100.0 % uptime
Today
WiziShop Operational
90 days ago
100.0 % uptime
Today
Worten Operational
90 days ago
100.0 % uptime
Today
Conforama Operational
90 days ago
100.0 % uptime
Today
Discogs Operational
90 days ago
100.0 % uptime
Today
Weebly Operational
90 days ago
100.0 % uptime
Today
Carrefour Operational
90 days ago
100.0 % uptime
Today
Cdiscount Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Katana Operational
90 days ago
100.0 % uptime
Today
PrestaShop Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
99.74 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
eDock Operational
90 days ago
100.0 % uptime
Today
PrintNode Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Deutsche Post scheduled maintenance Jul 31, 2024 09:00-11:00 CEST
Planned maintenance work with impairment of the following services:

Post Germany (German Mail) │ Dialogmarketing Suite │ Print-Mailing Automation API │ Dispatch Preparation API │ Targeting API

Posted on Jul 24, 2024 - 09:45 CEST
Spring XBS scheduled maintenance Aug 3, 2024 16:26-18:26 CEST
During this two-hour window, all the carrier's services will be temporarily unavailable. We understand that this may cause some inconvenience, and we sincerely apologize for any disruption this may cause to your operations.
Posted on Jul 24, 2024 - 16:27 CEST
Royal Mail scheduled maintenance Aug 5, 2024 21:00 - Aug 6, 2024 01:00 CEST
Royal Mail will be carrying out an update to your system on Monday 5th August 2024.

There will be downtime of approximately 10 minutes in the below window.



Please note, you will not be able to produce labels or manifests within this period as they deploy to your system.


Start time - 5th August 20:00 (BST)

End time - 5th August 00:00 (BST)

Posted on Jul 23, 2024 - 15:27 CEST
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Resolved - TNTItaly is now operational again.

In case you still have some orders in error "Errore server TNT Italy", re-elaborate them to obtain the shipping labels.

Jul 25, 12:14 CEST
Monitoring - The error seems to be solved, just elaborate the orders still in error "Errore server TNT Italy." to receive the labels.

We will keep on monitoring the situation.

Jul 25, 09:48 CEST
Investigating - TNTItaly is currently out of service.
The label creation is returning the error "Errore server TNT Italy."
We contacted the carrier to get more information, and we will give you new updates as soon as possible.

Jul 25, 09:11 CEST
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 05:00 CEST
Scheduled - Deutsche Post will perform a scheduled maintenance.
During the maintenance the following services will be unavailable: Return International

Jul 18, 09:20 CEST
Jul 24, 2024

No incidents reported.

Jul 23, 2024
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:00 CEST
Scheduled - DHL Parcel will perform a scheduled maintenance.
During the maintenance the following services will be unavailable:

API Returns
International Returns

Jul 16, 08:54 CEST
Jul 22, 2024
Completed - The scheduled maintenance has been completed.
Jul 22, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 CEST
Scheduled - DHL Parcel will perform a scheduled maintenance on July 22nd 2024 between 22:00 and 23:00.
During the maintenance the shipment tracking will be affected.

Jul 16, 10:19 CEST
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Resolved - The situation is now fully resolved.
Jul 18, 14:10 CEST
Identified - We are currently experiencing an issue with our SMS notification capability due to a disruption from our third-party provider. This is affecting the delivery of SMS notifications to our users. Users may experience delays or failures in receiving SMS notifications. We are actively working with our third-party provider to resolve the issue.
Jul 14, 09:59 CEST
Resolved - We deployed a fix that resolved the issue. We advise you to re-elaborate the PostNL orders that have been created between 10 am of July the 17th and 09:40 of July the 18th 2024. We apologise for any inconvenience caused.
Jul 18, 09:47 CEST
Identified - PostNL labels are being generated without receiver address - We have identified the root cause of the issue and we will provide you with new updates as soon as possible.
Jul 18, 09:29 CEST
Jul 17, 2024

No incidents reported.

Jul 16, 2024
Resolved - The incident has been resolved, the platform is now fully operational again.
Jul 16, 14:33 CEST
Monitoring - Our technicians have identified the issue and applied a fix to mitigate the effects, we are keeping the situation monitored.
Jul 16, 10:08 CEST
Investigating - We are experiencing slowdowns throughout the platform that cause page loading times to be higher than usual for some customers - Our technicians are investigating to find the root cause of the issue.
Jul 16, 09:55 CEST
Jul 15, 2024

Unresolved incidents: PonyExpress is not working as expected, DelNext is working on their API endpoint and may not work as intended.

Jul 14, 2024
Completed - The scheduled maintenance has been completed.
Jul 14, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 20:00 CEST
Scheduled - The carrier will perform a planned maintenance work with impairment of the following services:

Shipment tracking API
Shipment tracking API (cig.dhl.de)
Shipment tracking API (nolp.dhl.de)

Jul 10, 09:29 CEST
Jul 13, 2024