Issue accessing the Orders page on Platform

Incident Report for ShippyPro

Resolved

The issue causing the 403 error on the Orders page on Platform has been fully resolved. All systems are now operating normally.

We apologize for any inconvenience this may have caused and thank you for your patience.
Posted Aug 10, 2026 - 13:01 CEST

Identified

We have identified the cause of the 403 error affecting the Orders page on Platform. Our team is currently working on a fix and we will provide updates as soon as a resolution is in place.
Posted Aug 10, 2026 - 12:44 CEST

Investigating

We are currently investigating an issue where users may encounter a 403 error when attempting to access the Orders page on Platform. Our team is actively looking into the root cause. We will provide updates as soon as more information is available.
Posted Aug 10, 2026 - 12:29 CEST
This incident affected: ShippyPro (ShippyPro Platform (UI)).
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