Shopify permission update

Incident Report for ShippyPro

Identified

In case you are experiencing issues with order update on your Shopify store, please follow these instructions:

- Go to Connections > Marketplace, look for the Shopify connection in the list of connected marketplaces and click on Edit.

- Click on "Refresh Shopify Permissions" in the top left.

- After redirecting to Shopify, click Update.

- Repeat the above steps for all existing Shopify connections.
Posted Feb 03, 2025 - 10:07 CET
This incident affects: Marketplaces (Shopify).