UPS labels severed characters on the bottom

Incident Report for ShippyPro

Resolved

We developed an internal solution for the severed ZPL labels.
Please contact our Support if you still see errors on the labels

Posted Mar 17, 2026 - 09:44 CET

Identified

We are currently receiving from UPS labels with severed characters on the bottom.
We have contacted the carrier and they are working to fix the issue as soon as possible.

Posted Jul 22, 2025 - 14:52 CEST

This incident affected: Carriers (UPS).