UPS v1 endpoint returning 429 error

Incident Report for ShippyPro

Monitoring

We are aware that some orders processed with the old UPS integration received a 429 error in return.
Please note that the UPS v1 integration is deprecated and no longer supported.
To resolve the issue and ensure service continuity, you must create a new connection using the UPS v2 integration, which refers to a more recent and stable environment.

Posted Aug 22, 2025 - 12:27 CEST

This incident affects: Carriers (UPS).