The fix deployed solved the receiving of 502 error during API shipments
Posted Mar 14, 2025 - 09:29 CET
Monitoring
We have pushed a resolutive fix - We will monitor the situation before closing the issue.
Posted Mar 12, 2025 - 16:19 CET
Update
We have individuated the affected component in the "Rotate" element of our SHIP call - Our technicians are working to find a solution as soon as possible. We apologise for any inconvenience this may cause.
Posted Mar 12, 2025 - 16:05 CET
Identified
We're currently investigating some sporadic errors that may affect the HTTP API response code while shipping via API for UPSv2. This is only affecting a minority of customers and the UPSv2 integration, but if you are experiencing any issue please reach out to our Customer Success team.
Posted Mar 12, 2025 - 14:13 CET
Investigating
We're currently investigating some sporadic errors that may affect the HTTP API response code while shipping via API for UPSv2. This is only affecting a minority of customers and the UPSv2 integration, but if you are experiencing any issue please reach out to our Customer Success team.